What is iPECS Cloud?

Young businessman using PC and phone

iPECS Cloud is a hosted telephone system which brings all of the features you know and love from an on-premise phone system and delivers them through the Cloud.

iPECS Cloud is tailored to deliver reliable and simple communications to your desktop from our highly secure and resilient data centres. This means we manage the phone system for you and you just use the handset, web portal or applications to access everything you need when you need it.

Why would it suit my business? 

Because iPECS Cloud is designed to scale it suits all sizes of business whether you are a single home office or multiple locations around the globe.

With on-demand features and same day provisioning you can add users or remove users quickly and easily. With our advanced feature packs you can completely tailor the users experience and provide call centre, Unified Communications, reception console and much more with a simple click.

What benefits will it deliver?

iPECS Cloud brings your teams together with simple tools for collaboration and communication. On-demand access to features and changing users, means you have the flexibility you need to adapt in the moment to your market.

With fully featured handsets and simple web, PC or smartphone interfaces your users will understand the benefits of iPECS Cloud in record time

iPECS Cloud Charles & Dean Case Study


Must Have Features

  • Auto Attendant 
  • Hunt Groups
  • Pickup Groups 
  • Paging Groups 
  • Voicemail 
  • Voicemail to email
  • Music on hold

Monitor your Communications 

  • Analytics
  • Call reporting
  • Scheduled reports
  • Call recording
  • Live call recording 
  • Call portal 

Get your Team Working Together

  • IM
  • Conferencing 
  • Screen sharing
  • Skype for business
  • UC mobile
  • Mobile phone pairing
  • Disaster recovery 

Tailor your User Experience 

  • Reception console
  • IP DECT 
  • Call centre 


Seamless Expandability 

iPECS is “future proof” as it is designed to grow with your organisation. Your communications can easily adapt to meet changing needs.

In fact, iPECS cloud enables your business to add phone lines, extensions and even connect to mobile devices without facing the hardware restrictions associated with older traditional systems.

Outsourced Maintenance 

iPECS cloud is hosted in an off-site location. This drastically reduces system maintenance costs ,as you no longer have to commit time and resources to a dedicate in-house maintenance team.

Additionally your business will experience more uptime because iPECS cloud doesn’t have to be taken offline for maintenance, updating, or repairs.


Whether your team are simply moving around the office, working from home, or even travelling the country, the capacity of your telephone system to provide a flexible communications solution is invaluable.

With this in mind iPECS cloud is designed to allow it users to regardless of your device or location using smartphone, tablet or PC applications. Allowing your team stay connected wherever they are in the world.

Cost Efficiency 

iPECS cloud is extremely cost effective for SMEs as it poses fewer expenses in the form of maintenance and downtime often associated with in-house maintenance of legacy systems.

In addition, iPECS Cloud requires minimal infrastructure to purchase or set up as it only uses a simple Internet connection to deliver your telecommunications.

Disaster Recovery 

In most cases , the first thing that “goes down” in the case of an unforeseen event such as a storm, fire or power outage is your telephone system—that is, if you’re still using a legacy system.

iPECS cloud is designed to deliver complete resilience through geographic redundancy as your infrastructure is protected in a hosted environment. As such, your flow of communications can continue as normal even in an emergency.


Whether on-premise or hosted, our solutions will help your business boost productivity and communication more efficiently.

iPECS Handsets


IP 9000 Series

The 9000 series handsets are designed to be simple to install and maintain. The system can be accessed by managers and administrators via the web admin from any remote location. The intuitive user interface helps manage sophisticated feature configuration and easy maintenance routines.


BEST lG Handset

Suitable Use:

  • Reception lobbies & meeting areas
  • Manufacturing & retail floors 

Key features:

  • 2 lines gray graphic(128x32)
  • 4 programmable feature keys with 3 color LED
  • ​Headset / Speaker phone
  • ​PoE(802.3af)
  • ​LLDP-MED / 802.1x security support


Suitable Use:

  • General office 
  • Remote workers 

Key features:

  • 5 lines gray graphic with backlit(320x80)
  • 10 programmable feature keys with 3 color LED
  • WB voice for Handset / Speaker phone
  • PoE(802.3af)
  • LLDP-MED / 802.1x security support
  • Open VPN support


Suitable Use:

  • Busy Managers 
  • Conferencing Facilities  

Key features:

  • SIP account
  • Phonebook (1,000)
  • ​SMS (Station only)
  • ​Intercom
  • Call Log
  • Distinctive Ring 



LDP-9000 is the new series of digital phone that has simple and ergonomic design and value added features. LDP-9000 series focus on the user comfortability in design and daily business communication; User friendly design, intuitive and easy to use buttons, comfortable grip as well as high quality full-duplex speaker phone and back light LCD. Ericsson-LG Enterprise offers two models, LDP-9008D for basic usage and LDP-9030D for professional usage.


Suitable Use:

  • Basic use 

Key features:

  • 2 Line LCD
  • 8 Programmable buttons
  • 7 Fixed buttons
  • Wall mountable
  • Double tilting
  • Enhanced high quality conference call


Suitable Use:

  • Professional Use

Key features:

  • 3 Line LCD with high visibility backlit
  • 3 Soft keys
  • 30 Programmable buttons
  • 7 fixed buttons
  • More extension handling with optional


Ericsson-LG Enterprises IP Dect handset range provides your team with the full access to the system regardless of your location. Perfect for staff on the move or working in warehouse, workshop or other remote locations.


Key Features:


Key Features:

  • Speakerphone
  • 9 differential ring tones (external/internal)
  • Vibrator & Ring melody
  • Backlit LCD and keypad
  • Emergency Key
  • Bettery Life: Standby 100 hrs/ Talking 10 hrs
  • Transfer rate up to 300m outside
  • snap in belt clip 


Key Features:

  • Missed call notification
  • Date and Time synchronization
  • ​Conference
  • ​Call Hold
  • Call Waiting​
  • Voice message waiting notification​
  • ​Codec Switching
  • ​Call Toggle


iPECS WIT-400HE is a Wireless LAN phone that delivers enhanced mobility for your business communications. Integrated with Ericsson-LG Enterprise call platforms, WIT-400HE provides seamless and reliable communications and improves your business productivity.


Key Features:

  • VoIP Protocol
  • Multi-line appearance
  • ​Calling name and number display
  • ​Call waiting / Call forward
  • ​Call transfer / Call park
  • Call hold / resume
  • 3-way calling (conference)
  • Mute
  • Battery Life: Talk time- 3 hours Standby time- 50 hours

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