WHAT WE CAN DO FOR YOUR BUSINESS
Empower your business to achieve its full potential through the power of communications using tailor made solutions from global leading brands.
Utilize the power of unified communications through the power of hosted solutions. Collaborate seamlessly using smartphones, laptops, tablets, and office handsets
BUSINESS TELEPHONE SERVICES
Keep your business connected at all times with a range of cost effective lines & calls packages, business broadband and system maintenance.
For over 30 years, Fenix solutions has helped Northern Irish businesses reach their full potential through the power of communications. Working closely with our fantastic suppliers we can help your businesses boost productivity, leverage exceptional customer service and reduce costs.
WE ARE PROUD TO SUPPLY
Avaya is a recognised innovator leading of business communications for the digital age. Avaya delivers unified communications to large enterprises, midmarket companies, small businesses, and governments across the world.
Ericsson-LG Enterprise is a global leader in providing business communications solutions. Ericsson-LG enables SMEs to boost revenue, reduce costs and increase productivity, through the power of unified communications.
Panasonic has been a market leading business telephone provider for over 25 years. Panasonic business communications solutions are flexible, reliable and can be configured to meet the specific needs of any business.
WHAT OUR CUSTOMERS SAY
We were a new start business back in June 2015 and during our initial meeting, Gareth was able to match a solution to meet our current requirements but also to cope with the growth plans we had for the business.
Each time we have employed a new member of staff, the service team have responded very quickly with the installation of new handsets. We have recently added Oak Recording as a service which provides invaluable reports for staff training and productivity.
With the experience we have had to date, I would certainly recommend Fenix to any business & will continue to use for our growth plans during 2017.
In 2014 we selected Fenix Solutions to provide Survitec with an Avaya IP Office telephony solution at our sites in Dunmurry and Birkenhead to replace our old Meridian Option 11 switches.
During the installation phase our internal IT Team worked in partnership with the Fenix team led by Matthew Gouk. It was a seamless implementation which resulted from the thorough pre-planning and consultation which took place and the obvious experience and knowledge which the Fenix engineers had with both the old and new systems. The solution comprises and Avaya switch with approximately 120 IP handsets + IP DECT at each site and the sites are connected via a 100 mg leased line with the Avaya Small Community Network giving us fail-over / disaster recovery facilities in addition to free calls between sites.
Overall Fenix have proved to be a knowledgeable and highly competent provider with a real focus on continuing support post installation. We were highly impressed by their dedication to providing a solution that not only met but exceeded our expectations in every respect.
In February 2016, we were pleased to select Fenix Solutions to take over our lines. From first point of contact, our Account Manager Chris Higgins showed that not only had Fenix the knowledge and information on hand to best suit our needs, they were highly competitive and offered a fantastic, local based customer service.
Drumbo Park Ltd has a highly complex system in operation due to the nature of our business and this was an extremely smooth takeover with fantastic communication from Chris all the way.
So confident are we in Fenix Solutions abilities and pricing, we are currently in the process of securing our fibre lines with them too – again everything has been managed impeccably.
Our systems work perfectly and the bills have been exactly as promised. We know we are in good hands!
SATISFACTION 100% GARANTEED
Fenix Solutions was created in 2006 after a management buyout returning the branch to a local Belfast based company providing telecoms service on an Ireland wide basis. Having formerly been in business for 7 years as the Ireland branch of Kingston Communications (Hull) plc, Fenix staff are amongst the most skilled in the region and provide an entirely professional service from planning through to implementation and maintenance.
Currently supporting a multitude of local companies from single offices and shops up to multi site companies with hundreds of users, Fenix Solutions offer the small company personality with the skills and abilities of the larger company. Our service is 24/7/365 and we have a dedicated service desk for our customers to log faults, installation calls and queries. We offer a personalised service where our staff are accountable and available at the end of a phone. We know how our customers like to be treated and we never hide behind a call centre.